How CompTool Helped Mohawk Industries Revolutionize Its Compensation Strategy

For Mohawk Industries, CompTool has been instrumental in creating a modern, scalable compensation framework that aligns with their unique business needs and evolving industry trends.

A Need for Transformation

Melissa Jackmin, the leader of Global Compensation at Mohawk Industries, faced a daunting challenge when she stepped into her role three years ago. Mohawk, a global organization with a highly decentralized structure and a history of numerous acquisitions, lacked the tools necessary to manage compensation effectively across its diverse business units. Excel sheets and manual processes dominated the landscape, making consistent pricing, job leveling, and strategic decision-making almost impossible. Melissa knew that to build a strong compensation framework, she needed a reliable tool tailored to the complexities of her organization. That’s when her long-standing professional connection with CompTool’s founder, Justin Hampton, became instrumental.

Why Mohawk Chose CompTool

Melissa had been aware of CompTool since its inception, following Justin’s journey as a thought leader in compensation through LinkedIn. When she joined Mohawk and realized the scale of the transformation required, CompTool became her first call. “It was a LinkedIn success story,” Melissa notes. CompTool’s approach, designed “by comp for comp,” stood out as an intuitive, flexible solution that addressed the unique challenges of compensation management in a complex, decentralized organization.

The Challenges

Mohawk needed a solution that could:

1. Standardize compensation practices across its diverse business units.
2. Build a comprehensive job architecture, including family functions, levels, and pricing.
3. Reduce reliance on manual processes and empower compensation teams to shift from reactive to proactive strategies.
4. Support pay transparency initiatives and navigate evolving global compliance requirements.

How CompTool Delivered

CompTool became the foundation for Mohawk’s compensation transformation, enabling Melissa and her team to tackle their challenges head-on:

Build a Robust Job Architecture

Using CompTool, Melissa led a two-and-a-half-year job architecture project that standardized job families, functions, and levels across Mohawk. The tool allowed her team to price, level, and organize jobs while aligning incumbent data with market surveys. This comprehensive structure supported the organization’s pay transparency efforts and created a scalable framework for future growth. “We couldn’t have done this without CompTool,” Melissa explains. “It became the scaffolding for the entire project.”

Centralized Control, Local Flexibility

One of Mohawk’s unique challenges was managing compensation across decentralized business units. CompTool provided a centralized platform for data and reports, ensuring consistency in philosophy and structure while allowing business units to customize access and apply data in ways that fit their specific needs. “It lets me manage guardrails centrally while giving teams the decentralized access they need,” Melissa says.

Empowering Strategic Decision-Making

CompTool enabled Mohawk’s compensation professionals to move beyond administrative tasks. With real-time data and reporting, the team could analyze trends, identify problem areas, and provide proactive recommendations to HR partners. “Instead of spending 20 hours in Excel to form an opinion, we can now log into CompTool and see everything live,” Melissa notes. This shift allowed her team to be more consultative and impactful.

Exceptional Support

Melissa praised the CompTool team for their responsiveness and expertise. From 3:00 a.m. “shower thoughts” to complex reporting challenges, CompTool’s client success team provided consistent, collaborative support. “They’re like an extension of our comp team,” Melissa explains. “They don’t just sell a tool—they ensure it evolves to meet our needs.”

Adapting to Emerging Trends

As pay transparency regulations continue to evolve, CompTool has positioned Mohawk to adapt seamlessly. The platform’s integration of market data, pricing, and job architecture has given Mohawk a strong foundation to navigate the demands of transparency and compliance.

Results

CompTool’s impact on Mohawk has been transformative. The organization now operates with a standardized, scalable compensation framework that supports both global consistency and local customization. Compensation professionals are more strategic and proactive, contributing directly to business success. Melissa describes CompTool as “a dream come true” and a tool that has fundamentally changed how Mohawk approaches compensation.

Conclusion

CompTool is more than just a software solution—it’s an extension of the compensation team. For Mohawk, it has been instrumental in creating a modern, scalable compensation framework that aligns with their unique business needs and evolving industry trends. “You’re not just buying a tool and walking away,” Melissa says. “You’re getting a partner who grows with you.”

Key Takeaways

Mohawk’s experience demonstrates how organizations can derive exceptional value from CompTool:

• Scalability: CompTool adapts to the complexities of large, decentralized organizations.
• Strategic Insights: Real-time data empowers teams to make proactive, informed decisions.
• Collaborative Partnership: CompTool’s team provides unparalleled support, ensuring the tool evolves with client needs.
• Foundation for Transparency: With robust job architecture and data integration, organizations are better equipped to meet the demands of pay transparency.