Customer Service Dispatchers Salaries in dorval, Quebec

A A Customer Service Dispatcher in Dorval, Quebec typically manages incoming calls, schedules appointments, dispatches service vehicles and personnel to appropriate locations, tracks service delivery status, and handles customer inquiries and complaints. They often work in coordination with other team members to ensure efficient service delivery and maintain communication between the company and its customers.

A Qualifications for a Customer Service Dispatcher job in Dorval may include a high school diploma or equivalent, strong communication and organizational skills, proficiency in using computers and various software applications, experience in customer service or dispatching, and sometimes bilingualism given the city's English and French-speaking population. Additional certifications or post-secondary education may be preferred by some employers.

A The salary of a Customer Service Dispatcher in Dorval, Quebec can vary depending on factors such as experience, qualifications, and the size of the company. Generally, salaries in Quebec may differ from the national average due to the province's distinct cost of living and labor market conditions. Salaries in Dorval are competitive within the province and often reflect the bilingual nature of the region, which can be an asset in customer service roles.

A Opportunities for advancement for a Customer Service Dispatcher in Dorval can include moving into supervisory or managerial roles within the dispatch or customer service departments. Promotions to logistics coordination, operations management, or related areas might also be possible. Professional development and gaining industry-specific experience can further increase prospects for advancement within a company or across the sector.