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FAQ

Frequently asked questions

Answers about CompTool, salary surveys, Squirrel market data and the compensation basics we get asked about most.

About CompTool

3 questions
What is CompTool?

CompTool is compensation management software built by compensation analysts, and more than 300 organizations use it. It brings together market pricing and benchmarking, salary survey management, Squirrel real-time market data, pay structures, job architecture, reporting and AI-assisted job descriptions.

How does CompTool compare to other market pricing tools?

In our February 2026 study of 234 compensation professionals, CompTool earned the highest satisfaction rating of five platforms (8.0 out of 10 from current users), the most best-value votes and the most votes for best customer support. Read the study.

Does CompTool support global teams?

Yes. 90% of our customers have global operations and use CompTool to bring large-scale data and complex compensation programs together. Read customer stories.

Salary surveys and data

3 questions
Which salary surveys can I use in CompTool?

Every survey in our salary survey provider directory can be loaded into CompTool and used for market pricing and benchmarking.

How quickly are my surveys loaded?

Surveys are loaded in less than three days, on average, at no extra cost.

Where does Squirrel’s market data come from?

Squirrel uses employer-reported pay ranges from more than 80 million publicly available job postings from the US, Canada, the UK, Australia and India, adding 80,000 to 100,000 every day. It never uses self-reported pay. Explore Squirrel.

Product and integrations

2 questions
Does CompTool connect to our HRIS?

Yes. CompTool has live feeds to ADP, Workday, SAP, PeopleSoft, HRSoft and other HRIS systems.

How does CompTool use AI?

CompTool uses AI to suggest market matches, write job descriptions to your template, build job level descriptions and job architectures, extract pay data for Squirrel and track minimum wage changes. It never uses customer data to train models and never touches employee data. How CompTool uses AI.

Getting started and support

4 questions
Who supports us after we sign?

A dedicated account manager who is a compensation professional, backed by our customer success team. You’ll talk to people who know your business, not a ticket queue. Meet the team.

How long does implementation take?

Usually less than two weeks. We partner with you and your HRIS team to guide you through the process.

How is CompTool priced?

Pricing is tailored to your organization, so book a demo for a quote. Surveys are loaded at no extra cost, and 2- and 3-year agreements are discounted.

How is our data secured?

CompTool has a SOC 2 Type II report, and our security documentation is available in our Trust Center. Security and trust.

Compensation basics

3 questions
What is compa-ratio?

Compa-ratio compares an employee’s salary to the midpoint of their pay range: salary ÷ midpoint. Below 1.0 means the employee is paid below the midpoint. Compa-ratio vs position in range.

What is position in range?

Position in range shows where a salary falls between the range minimum and maximum: (salary − minimum) ÷ (maximum − minimum).

How do I choose a salary survey?

Start with the industries, locations and job families you compete for. Our guide to choosing salary surveys walks through it.

Didn’t find your answer?

Email info@comptool.com or meet with our team.

You’ll meet with comp professionals like Zack, Matt, Brittni and Caitlin, not a sales script.